Inside Sales Engineer

Job Summary: The individual will join our Sales Team reporting to our North American Sales Manager. The ideal candidate is the primary support resource for our customers, partners and outside sales team. They are responsible for working collaboratively with the outside sales team as a technical advisor and product advocate. The Inside Sales Engineer must be able to identify and provide reliable solutions for all residential, commercial and technical issues to assure customer satisfaction.
Job Duties:
  • Assist outside sales team in executing and achieving their territory and market business plans.
  • Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc...
  • Prepare basic takeoffs based on plan review and specifications; develop system sizing, layout and accurate bill of materials.
  • Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues
  • Extensive interaction with customers, partners and team via phone and email.
  • Travel as needed with outside Sales Team to support presentation and trade show activities.
  • Maintain expert level of product knowledge and application.
  • Listen, understand and convey customer requirements.
  • Travel to project sites to provide technical support and training services
  • Maintain professional business relationships with target or assigned accounts.
  • Provide status of ongoing projects and future projects.
  • Work with Manufacturers Representatives’, wholesale distributors and installers to quote, follow-up and close business
  • Identify and communicate customer's needs and sales opportunities to help future growth
Experience and Requirements:
  • Education Requirements
    • Bachelor’s Degree in Mechanical Engineering or related discipline preferred
    • Associates Degree in engineering + Equivalent work experience required
  • 2 years of plumbing / HVAC industry related experience is desired but not required
  • Excellent communication skills
  • Strong computer skills with a proficiency in:
  • Microsoft Excel
  • Power Point
  • Visio
  • Computer Aided Design Software
  • CRM
  • Ability to read mechanical blue prints
  • Organized and detailed oriented
  • Ability to travel up to 25%
We offer great employee benefits including:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • If desired, the opportunity for advancement into an outside technical sales position.
Centrotherm Eco Systems, LLC is an equal opportunity employer. Salary will be based on qualifications. To learn more about our business visit or

Job location: Albany NY
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